Privacy Policy

 

Who we are

AUCyber Limited (ASX: CYB) ACN: 80 622 728 189 is the parent company of the following related entities:

  • AUCyber Solutions Pty Ltd ABN: 13 634 409 671
  • Sovereign Cloud Australia Pty Ltd ABN: 55 611 181 830
  • Venn IT Solutions Pty Ltd ABN: 74 604 036 900
  • AU123 Pty Ltd ABN: 40 669 260 048

This privacy policy encompasses all the above-mentioned entities. Our website addresses are: aucloud.com.au and aucyber.com.au.  

 

Our Privacy Collection Statement

We recognise that your privacy is of utmost importance and are committed to protecting the personal information we collect from you. In compliance with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth) (Privacy Act), this statement informs you about our collection, use, and disclosure of your personal information across our group of companies. We may collect various types of personal information, including your name, gender, postcode, contact details (such as phone numbers and email addresses), and potentially financial information like banking details and credit history. Whenever possible, we will collect this information directly from you. However, there may be instances where we obtain your personal information from credit reporting agencies.

 

Purpose of Collection

We collect personal information for the following purposes:

  • To provide services to you.
  • To facilitate our internal business operations, including compliance with legal and regulatory obligations.
  • To inform you about our services and those of our related entities or affiliated organisations that may interest you.

 

Disclosure of Personal Information

To deliver our services, we may disclose your personal information to:

  • Service providers who assist us in operating our business.
  • Our employees, contractors, related entities, and affiliated organisations.
  • Financial institutions for payment processing.
  • Credit reporting bodies, other credit providers, and third parties to whom we assign your debt.
  • Specific third parties authorised by you to receive your information.
  • The police or relevant authorities as required by law.
  • A purchaser of our business assets if those assets are acquired as a going concern.
  • Other third parties with your consent, as needed.

If the personal information you provide is incomplete or inaccurate, we may be unable to provide the services you seek. It is your responsibility to keep your information updated. If you cannot update your information yourself, please notify us of any changes as soon as possible.

 

Credit-Related Information

We may also collect, use, hold, and disclose certain credit-related information about you. This may involve collecting information from, and disclosing it to, credit reporting bodies and other entities providing credit directly to you. For further details, please refer to our specific Credit Reporting Collection Statement.

 

Overseas Disclosure

Your personal information may be held in or disclosed to third-party service providers located in overseas countries, including the United States, Ireland, and New Zealand. Should your information be held in additional overseas locations in the future, we will update this collection statement accordingly.

 

Access and Complaints

For more detailed information on how we manage, disclose, and secure your personal information, including how you can access and correct that information or make a complaint about a breach of the Australian Privacy Principles, please consult our privacy policy. Our credit reporting policy, part of our general Privacy Policy, outlines how we collect, hold, use, and disclose credit-related information and how you can access and correct this information, as well as how to lodge a complaint regarding our handling of your credit information.

You can contact us at:

Address:
Level 3, 120 Wickham Street
Fortitude Valley, QLD 4006
Australia

Email: [email protected]

Websites: aucloud.com.au and aucyber.com.au.

Our privacy collection statement and privacy policy may be updated from time to time. The latest versions will always be available on the privacy page of our websites.